Not sure why you can’t email, I am in 2021, the only feature I switch out is payroll, everything else is working fine. For me direct attachment was more important. Actually intuit is on the loosing team with me, they lost my 3 years upgrade (now yearly) and my payroll subscription, I don’t think I’ll move from 2021, at least for now, all that I need is there. One thing for sure is I am not going with the online version, by the way, I think that’s their objective with this changes.