I have called QB, I have written letters but they don't care.  It is a huge inconvenience and a lot more added work for everyone who used the Scan Manager feature.  I still get upset &/or irritated everyday when I begin scanning.  Intuit simply does not care because we continue to use QB's and continue to pay them every month.  I think if enough people left because of scanning, they might wake up.  Changing over to a new accounting software is a huge project and costly.  So, we suffer and continue on. 

SHAME ON INTUIT FOR MAKING OUR JOB MORE DIFFICULT AND FOR NOT CARING.