I wish you didn't have to go through all these hurdles while trying to utilize the multi-user setup in QuickBooks Desktop (QBDT), passworddude.
I agree with Fiat Lux - ASIA that we need to reach out to our Technical Support Team to look into this matter in greater detail. You can follow the steps outlined by my peer, JamesAndrewM, above to reach out to them, or click this article for more details: Contact QuickBooks Desktop Support.
Furthermore, you can save these resources for more details about the frequently asked questions about QBDT cloud hosting:
You can always get back into the Community if you have other QBDT-related concerns. We're always here to assist you. Stay safe.
