Thank you for getting back to us and giving an update regarding your concern.
Since that's the case, it is best to connect with our QuickBooks Desktop Support, as it may be a technical issue that requires assistance from our Customer Care Team. Contact them for further guidance. They also have tools like screen sharing and guide you through the process.
Here's how you can reach them:
- Open QuickBooks.
- Go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Type Contact Us in the search box. Then, click on Contact Us at the bottom.
- Select the way you wish to connect with support.
Please refer to this article for additional details: Contact QuickBooks Desktop Support.
You can utilize this article for future reference: Fix data damage on your QuickBooks Desktop company file.
Please don't hesitate to reach out if you need assistance with QuickBooks-related concerns. Have a nice day!
