Hi there, @Aeri2023. I can imagine what you must be going through. I know how beneficial for your business to have the option to customize the packing slip. I'm here to share information about this.
Currently, the option to modify the packing slip is unavailable in QuickBooks Online (QBO). That said, you can perform the workaround you've stated above in the meantime.
Also, to request the addition of this feature, I recommend submitting feedback to our product developers. This way, they can further review this specific part of QBO and consider implementing it in future updates. Here's how:
- In your QBO account, navigate to the Gear icon.
- Next, select the Feedback option.
- From there, enter the details of your product comments, suggestions, and requests.
- Then, click Next to submit.
You can also visit our Customer Feedback for QuickBooks Online website to track the suggestion you've submitted.
In case you need to modify other sales forms in QBO, feel free to check this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.
If you have other concerns managing your templates, please don't hesitate to leave a reply below. Have a good one, and stay safe.
