Well the answer is they used Nuance software to run the scanning program. Nuance sold. Quickbooks didn't get a replacement program They left us flapping in the wind. Its really hard to be loyal to a company that makes decisions like this by what: taking counsel with those of us with boots on the ground? or some software engineer who thinks those of us in the office run our businesses with little 'app-y' like software. Nonsense!

It had to be financially feasible for them to not continue the app. So financially feasible that they don't care about their subscribers.