I have been paying thousands for Quickbooks Enterprise per year for seven accounts. I have been unable to upgrade to the current version because of a bad decision on Quickbook's part to discontinue the scan manager, which is a vital part of our operation. I run an inspection company that scans thousands of documents annually into the program. I'm now stuck using Enterprise 2021, which will end if you stop supporting that version.

We are currently looking for other programs to meet our needs. Quickbooks has now regressed and has become a nightmare to thousands of users who have been trying to get someone's attention at Quickbooks over this subject with no reasonable explanation for years.  

If you remove a part of the product's function so vital to the program, you should offer a discount or refund on your now sub-par product or create a better version of scan manager and put it back into the program to fit our needs.

I expect a response.

Thank you.

Why should this be sent to the President's office:

 Quickbooks doesn't seem to understand they have removed a vital function many businesses use in their everyday operations.

Your Quickbooks community is there for a reason. Maybe someone in Corporate should read all the angry posts on this subject and do something about it.