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Anonymous
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Let me help you deliver this concern to our designated team, @jbbehar.

 

I understand how convenient for you to access your QuickBooks Online (QBO) flawlessly on Mac. In this, I’d recommend contacting our Technical Support Team. This way, they can check on your account to see why the performance differs from using Windows. Moreover, our phone support has the option to mount these concerns to our dedicated team.

 

Here’s how:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chat box, select Talk to a human and or tap the Contact Us button at the bottom.
  4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
  5. From there, choose a way to connect with us; either to Chat with us, get a Callback, or call our support line directly by getting our Phone number.

 

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedules and hours: QuickBooks Online Support

 

Keep me posted about this topic so we’ll know that everything gets sorted out. Have a good one!

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