Welcome to the Community forum again.
If you report an issue within the product, rest assured that someone from our dedicated teams has reviewed it.
Still, I'd like to ask if there was an error message when condensing your file and specific issues. You can also provide a screenshot so we can determine that kind of behavior.
In addition to that, there isn't any increase in the total targets. To learn more about this, here's a link you can check out: Condense your QuickBooks Desktop file for import to QuickBooks Online.
Moreover, I've attached some relevant articles you may review to learn more about condensing and how to move QuickBooks files:
Don't hesitate to comment below if you have further concerns about condensing your data in QuickBooks Desktop. I'll be glad to help always. Keep safe!
