Hi, Sandy.

I know you're putting so much effort and time into resolving your concern. I've seen that you've posted twice on the Community page. To view her response, please visit this link: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/accounting-period/01/121472...

Fill me in if you have more QuickBooks-related concerns. I'd be glad to assist you further. Take care always, and best regards.