We get it that this is how they trained you, but the tone-deafness on this issue is quite glaring. That stupid app isn't a legitimate solution for MANY of us. For very small companies, I'm sure that works fine. Not all of us are in that boat and NEED the ability to scan MULTIPLE documents into the system. IF Intuit truly cared about its customers, they would have fixed it by now. It is OBVIOUS to us all that THEY DON'T CARE!!!!!!!!