This is what the CEO for QB said to Times Magazine.

As a CEO, what are your main challenges right now?

The biggest one—the thing we worry about most, that we talk about most—is speed. It is about the velocity of innovation. It’s about moving fast, allowing our engineers to code, versus being in meetings, or being part of a decision. Speed is a leadership decision, and a company at our scale, if you can move fast and deliver for your customers, it actually becomes an advantage. The second thing is always making sure that we’re growing our employees and accessing great talent. We spend a lot of time talking about and architecting the company around speed and access to great talent.

Funny how he is concerned about his payroll cost while undermining every one of his customers.  He took away a very useful tool and created a lot of extra time for his customers.  Not to mention the amount of money he saved the company but continue charging us for services we no longer have.