Annnddd they missed the mark again with that reply! Did you not read all the other responses @DivinaMercy_N ? We KNOW about the attach feature, but the point is QB made their product WAY less user-friendly and more cumbersome by asking its users to do EXTRA steps in order to use their product. I know it is great to think that all communication comes in electronic format, but that isn't the case. And if we are using the DESKTOP version of a product, why would we want to involve our mobile phone in this??? That is quite the assumption that as an employee of a business you can just snap away pics of business documents.