Hi @MotesM,
Thank you for choosing QuickBooks as your accounting software. I'm here to help you fix the issue with the attachments in the QuickBooks app.
Unusual behaviors happen in the mobile app because of the stored cache or damaged QuickBooks files. You can perform some basic troubleshooting to isolate and fix the issue.
Since you've already made sure the app is up to date, I recommend you proceed with uninstalling and reinstalling the app. This way, the stored cache is cleared, and files get re-downloaded.
Here's how to delete an app:
- Access your iPhone.
- Touch and hold the app.
- Tap Remove App.
- Tap Delete App, then tap Delete to confirm.
Once done, you can download our app again from the App Store. Please follow the instructions found on this link: How to download the QuickBooks Online mobile app.
After following the steps above, you should be able to get back on track with uploading attachments. It should work as it used to when navigating the app.
Also, did you know you can access QuickBooks via the mobile browser? For more information about how to get the best results, check out this article: QuickBooks Online access for mobile devices.
Please know I'm just a post away if you have other questions related to the mobile app. I'm always ready to lend a hand. Take care.
