Thanks for joining this thread, @dcohen1970. I can see how difficult it has been. Not to worry, because I'm here to help you look for the pictures on the Doc Center.
I appreciate you for giving feedback about this issue. To resolve the missing attachments, below are the troubleshooting steps you can perform.
In QBDT, attached files are usually located in the Attach folder with the same location as your company file. Whenever you have trouble finding them, you can locate these attachments where it was originally saved and manually attach or scan them.
If notice that the Attach folder is in a different place, you simply need to copy and paste it into the same location as your company file. For guidance in performing this task, I recommend reaching out with a IT expert.
After that, let's re-establish the link. This will ensure that the program is properly reading the attachment info. Here's how:
- In your QBDT company file, click the Company menu.
- Next, hover over to the Documents option and select Repair Attached Document Links.
- Then, click Open Company File Folder.
- Make sure that both the company file and the Attach folder appear in the window that opens, then close it.
- Select Repair Links. This should re-establish the connection.
Once finished, check the Doc Center again.
For reference, feel free to check this article: QuickBooks Document Center: FAQs and common issues.
Let me know how the steps goes and feel free to come back here for updates. I also encourage you to leave a reply in case you have follow up questions about this. I'd be glad to chime in and lend a hand. Have a good day ahead.
