I understand how important it is to your business, and I'll share some information why our product developers discontinue this feature, @PPS26.
Some customers may have requested to use the mobile app since we're adapting the digital world. This also implies that a number of customers prefer to use the mobile app to upload documents to the system using a mobile device.
Since this is important to your business, I recommend submitting feedback online to request and continue the Scan Manager feature. This will help our product developers know that this is crucial to you and other users.
Here's how:
- Go to the Help menu and then select Send Feedback Online.
- Hit Product Suggestions.
- Enter your feedback and suggestion to continue using the Scan Manager.
- Then Submit your request.
While the Scan Manager feature is unavailable, you can also resume attaching your documents using the mobile app. I know that it takes time and extra steps, but it's the best alternative we can offer for the current state.
Please get back to us if you need more help about QuickBooks Desktop features. We're always here to do our very best to help. Stay safe and well.
