This just another way to push desktop users to online, look what they did, they remove scanner option that is normally done on an office environment and give us the phone option, not productive at all on an office and more like small or on the road business. Removing a feature is never an upgrade, if they add the phone option and keeping the scanner that will be an upgrade. For me I am going back to 2021 (or 2020), it is what best fit me. Intuit is pushing us out of the desktop version and that will eventually happen, but that does not necessary means we will go to their online version (at least me), and even there are not too may options today it may be on the future. When they push the yearly subscription upgrade on 2021 in order to get access to the online service it make me have my doubts, but I decide to stay for few convenience features, for me was the (1) attachment (and don't tell me is there, yes it is but is more inconvenience, and for the way this is going it not be at some point, who knows) (2) bank online download to match QB transactions (this is working half way for me, Chase do not use internet explorer anymore and that's the core for QB, so download and import is the way, there was a time when chase was using internet explorer, but they move on to the new Microsoft standard internet browser but QB did not move to the new Microsoft standards) (3) last the payroll inside QB (but to keep this you need to upgrade every year and also pay a payroll subscription)
At this time for me "Scanner": half productive, "Banking Download": halve productive, "Payroll": Full productive (for now) and at a price of QB yearly subscription + Payroll subscription.
It is a hard time for business to survive, Intuit is moving forward with their business plan base on their income, so I am on my saving plan. On the fair way, if to keep their business alive they need to increase subscription I agree with them on that, is what we all do to keep our business running pass the cost to the customers, but we don't remove service, we always try to accommodate our customers needs and charge for the service we provide, at the end of the day we are on business because of them.
A this time I have options, keep the 2021 (or 2020), that way I'll keep my scanning option, (full service), loose the banking download (loose full service) and get a different Payroll software (full service with somebody else), this way I'll keep an important feature for me, banking download will be sacrificed but I can live with non automatic transaction matching.
Intuit, this is the way some of us think and may act on it, here you are loosing, it does not matter to me if you bring the scanning back because you can take it away whenever you think is the right time for you. I see the trend here, and is only moving us to online, I'm on premier, but just to think you remove this from enterprise confirm you want to finish the desktop option, and this release show it is already fading out.
