I don't know who the heck created QBO but obviously they have never ran a business or had to use this piece of junk.  NO ONE and I mean NO ONE has ever had an "idea" or "request" sent to your freaking design team that was actually ever changed.  You created this piece of crap to make money off of 3rd party apps. This thread goes back 2+ years and it is STILL a problem.  Do you have any idea how frustrating it is to you this useless software to try and run a business????????  You have to be able to type in warehouse times, Appointment times, Weight, carton and pallet count.  Come on....get somebody to actually fix these problems not give out useless workarounds.  Better yet why don't you ask your design team to actually respond to these requests as to why they can't be done.  How freaking complicated could it be for them to simply print the freaking notes section that prints on the invoice to print on packing slip?????  It is LUDICROUS and complete joke.