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Replying to:
ReymondO
Moderator

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Hi there, @Wasapi.

 

Let me help you clarify things out for you. 

 

The option to automatically detect custom field data in the subject line of an email is a great idea to be added in the program.

 

For now, there is no specific timeline as to when will this be available in QuickBooks Online (QBO). 

 

I can see how this option would be helpful for you and your business. Therefore, let me take note of this as a suggestion to improve your QuickBooks experience.

 

If you wish to connect with our phone support, simply follow these steps:

 

  1. Click the Help menu in the upper-right hand corner and click Talk to a human.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Select Get help from a human.
  5. Choose between Chat with usSchedule an appointment, or Have us call you.

 
You can also check out our support hours to ensure that we address your concerns on time.

 

Moreover, you can visit our Firm of the Future site. This is where we share recent happenings and future developments, such as updates to newly added features.

 

If you have any other concerns, feedback, or questions, don't hesitate and come back to the Community. I'm always here to help you. Have a great day.

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