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Amanda-B
QuickBooks Team

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Hey there, ayesha7.

 

I appreciate you joining in on this thread. Although there is no ETA on the resolution, our engineers are working hard on getting this resolved in a timely manner. If you haven't done so already, I recommend reaching out to the support team outside of the Community so they can add you to the list of affected accounts. By doing this you will receive email notifications regarding updates and the resolution. You can reach them by following one of these methods:

 

Schedule a Callback or start a Chat: select (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > then hit Let's Talk > choose Get a callback.

 

If you have any other questions, feel free to reach back out here.

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