Hi there Carrelijeans,

It's vital that all your transactions are correctly entered for your account balances to be accurate. QuickBooks Online is a great tool able to connect to various banks in order to import transactions so you can enter them in your books. I can provide some information about bank connection errors.

As of the time of writing, on the QuickBooks Online Bank Feed Status page, there is a known issue importing transactions for TD (Toronto Dominion), and the engineers are working to get this issue resolved. In the meantime, what you can do to get those transactions in your books would be to manually import the transactions using a file provided by the bank using the steps on this page. To be added to a list of accounts affected in order to receive notifications when the error is resolved by email, you can contact the support team outside of the Community. They'll be able to verify your account in a secure setting in order to attach you to the notification list to receive an email once the issue is resolved. You can use the steps below to reach the support team:

In the case of this error, it wouldn't be an error of a corrupted file, so when reaching out to support, I recommend using these options specifically to make sure you are talking to the correct support team.

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and X / Twitter

If you have any other questions, feel free to reach out here