Let me help you fix the uncategorised income account issue, Fe.
The way QuickBooks downloads depend on how you tell to categorise transactions. When banking transactions are downloaded, QuickBooks can't always figure out how to categorize the transaction. In this case, QBO assigns the Uncategorized Income account to amounts received and the Uncategorized Expense account to amounts paid.
Since all your bank transactions have already been matched, these may be duplicates. To fix these, double-check again all your transactions. And if these are confirmed to be duplicate transactions, you can exclude them. To do so follow the steps provided below:
- Go to Transactions and select Bank transactions .
- Select the For Review tab.
- Select the checkbox of the transactions to exclude.
- Select Exclude.
The transaction moves to the Excluded tab of the Bank transactions page. However, I still recommend reaching out to your accountant for other ways how to fix the uncategorised issue or if a journal entry is necessary instead of excluding the transaction.
Furthermore, learn how you can customize reports to double-check your data and ensure you'll get the right information. I've got this article for more details: Customise Reports In QuickBooks Online.
I'm just a post-away if there's anything that I can help. Keep safe!
