JasroV
Thanks but I think you are missing the point. An email is sent to [email address removed] with the PDF file attached so I can’t see how my Adobe Reader on my laptop has any bearing on the matter since it is not involved with the transaction
Here is an example of the error message received when a valid PDF document is sent
We're sorry, we can't process 1 out of 1 attachments to an Email you recently sent us
Email Subject: FW: Statement/Invoice: CPJ ELECTRICS LIMITED
Reason: {{emailError}}
Recommendation: {{recommendation}}
If you still have trouble, contact our support team.
Email Subject: FW: Statement/Invoice: CPJ ELECTRICS LIMITED
Attachment: Reason
1075032474.PDF We didn't recognize the format of your attachment.
Recommendation: Try attaching the correct images/documents and try again
If you still have trouble, contact our support team.
Regards,
Chris
