Transactions

Hi there, @ghayward21.

You'll want to use the same company name and billing address of your parent customer to your sub customer. Then, enter the sub customer address to the Shipping address field. 

Also, ensure to uncheck the Same as billing address in your sub-customer profile. That way, you'll keep the parent customer billing address while still showing the sub customer address in your invoice. 

Here's an article you can read to learn more about managing your customer in QuickBooks Online (QBO): Manage your customer list.

I also got you this article that can guide you in entering a delayed credit in your QBO account: Enter and apply credit notes and delayed credits in QuickBooks Online.

You can always contact us anytime whenever you need help or assistance with your QBO account. We're always here to help. Take care!