Hi there, Giles Coates.
Performance issues in QuickBooks Mobile App can be resolved by doing basic troubleshooting steps. Let's start by resetting the app data to clear the cache and refresh it into its default state. This way, you'll be able to find the Banking menu at left panel.
Here's how to reset the app:
- Click Help menu.
- Click Reset App Data.
- Close the app when the process completed.
- Be sure to right-click the app and Run as Administrator when re-opening.
If the issue persists, I suggest uninstalling/reinstalling the app to refresh it's connection.
For more insights about the QuickBooks Mobile App and which QBO mobile app features are supported on mobile devices, check out these articles:
Please let me know if you have any other questions related with QuickBooks. I'm always here to help you.
