AlexV
QuickBooks Team

Transactions

Thank you so much for the providing the troubleshooting steps you've done, Sean_penny.

 

We can repair your QuickBooks Desktop to resolve this freezing and crashing issues. Make sure to create a back up file. Once done, you can follow these steps:

  1. Open your Control Panel and select Programs and Features.
  2. Select Uninstall a Program, then choose QuickBooks.
  3. Select Uninstall/Change.
  4. Click Continue, or Next. Select Repair, then Next.
  5. Once it's done, select Finish.

Also, I suggest uninstalling it if this behavior persists. This fixes any errors in QuickBooks Desktop when we reinstall it. 

 

Comment below if you need further assistance with this. I'm always here to help.