Rose-A
Moderator

Transactions

Hi, jova.

 

This has already been escalated to our engineering team. Although we don't have a specific time frame as to when and how this will be meditated upon, rest assured that this is being looked into. I can pass along all the feedback you have to the appropriate channels so you're able to reach a point of resolution as quickly as possible.

 

For the imported invoices, yes you're correct, those transactions will be imported in a particular number. I know you've already called in. However, I still suggest getting in touch with our QuickBooks Online Support to have this re-investigated. Agents have the necessary tools, like screen-sharing to get you back up and running.

 

You can always check out our Community Help Articles if there are app features that you want to learn more.

 

Also, you may find these articles helpful:

 

Additionally, I'd encourage you to visit our Firm for the future to be updated with our latest news and updates including product improvements. Just go to https://www.firmofthefuture.com/product-industry-news/product-updates/.

 

 

If you have other questions about QuickBooks and importing processes, let me know in the comment. I'll be more than happy to share and provide further assistance. Have a good one!