Rasa-LilaM
QuickBooks Team

Transactions

Thank you for the detailed information about your concern, @iankairos.


Yes, you’re correct. Creating the journal entry clears out the supplier’s balances. The likely reason why the amount is no longer showing on the Pay Bill section is that it was already zeroed out.


To keep your account payable's record correct, link the journal entry to the bill payment instead of creating a vendor credit. Since we’re unable to directly link the transaction to the bill payment, create a dummy bill first for the same supplier.

 

Here's how:

 

  1. In your QBO company, click on the Plus icon and select Bill.
    apr.png
  2. Enter the payee’s name in the Supplier field.
  3. Go to the Items details section and input some information in the Description field. For example, dummy bill.
    apr1.png
  4. Make sure not to enter any amount.
  5. Click on Save, then choose the Make payment tab.
    apr2.png
  6. In the Credits section, mark the box for the Journal Entry.
    apr3.png
  7. Once done, click on Save and close.

The Total amount showing on the Suppliers panel is for all open transactions. While the figure displayed under the Total column in Transaction List is the sum of all transactions.

 

With these steps, you'll no longer see the transaction on the on the Accounts payable  ageing Report.


Let me know if you need further assistance with any of these steps. Please know I’m always here to help.