Hi there, Jack.
We don't want you to experience this when contacting us for help. Let me ensure you get the support you need to retrieve your QuickBooks Self-Employed (QBSE) data. This way, we can have someone from our team look at your backup, thoroughly check why transactions were categorised incorrectly, and reinstate those transactions that were missing.
To reach one of our support team, please follow the steps below:
- Sign in to your QuickBooks Self-Employed account.
- Click the Help button.
- Go to the Search tab, type a word, and click Contact Us at the bottom.
- From there, choose a way to connect: You can Chat with us, or get a Callback.
Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their phone number, support schedule, and hours to contact them at the time of your convenience: Get help with QuickBooks products and services.
Furthermore, I have compiled a selection of informative articles that you can explore to enhance your understanding and management of the online banking transactions you’ve downloaded. These resources provide valuable insights into organizing your transactions effectively, ensuring accurate record-keeping, and leveraging various tools to analyze your financial data:
I'm always here should you have any further concerns, Jack. Please feel free to leave a comment below, and I will ensure a timely response.
