ReymondO
Moderator

Transactions

I want to take a moment to address a concern that I know is causing you, Jenfer. Please know that we take these matters very seriously, as we understand the significant impact of this on your financial well-being and peace of mind.

 

QuickBooks Self-Employed (QBSE) determines expense allowability based on several factors, including the information you've provided in your tax profile, your business operations, entity type, and local regulations. This automated process is designed to simplify tax preparation, but we understand it can sometimes lead to confusion or concerns about accuracy.
 

To help you better understand this process, I'd like to direct you to some valuable resources:
 

 

For a more personalized review of your account, I strongly recommend contacting our Customer Support team. They have the tools and expertise to securely access your account and provide tailored solutions to resolve your concerns.

 

Here's how to reach them:

 

  1. Log in to your QBSE account.
  2. Click the Assistant button at the top.
  3. Type Talk to human in the chat box.
  4. You'll now be provided with support options that are available at that time.

 

Check this article for more information about the different types of support we offer and their availability: Contact QuickBooks Self-Employed Support


Jenfer, your concern is important to us, and we're committed to helping you resolve this issue. If you have any further questions or need additional clarification, please don't hesitate to leave a comment below. We're here to support you every step of the way.