I'm more than happy to help you create a deposit to link the refund to your banking transactions.
This error will occur when you incorrectly classify a downloaded deposit transaction as Accounts Receivable or Accounts Payable with a tax. You'll want to double-check and ensure you select the appropriate category. Here's how:
- Go to + New and select Bank Deposit.
- From the Account ▼ dropdown, choose the account appropriate you want to put the money into.
- Choose the checkbox for each transaction you want to combine.
- Make sure the total of the selected transactions matches your deposit slip. Use your deposit slip as a reference.
- Click Save and new or Save and close.
For detailed information, refer to this article: Record and make bank deposits in QuickBooks Online.
I'm adding these articles you can use in the future:
If you have any further questions or need assistance with your transactions in QuickBooks Online, feel free to reach out again. Have a great day!
