We're happy to help you here in the Community about your missing bank transactions, Jamison.
If you disconnected your bank in QuickBooks Self-Employed (QBSE), all related transactions will be permanently removed. To ensure accurate and up-to-date records, you will need to manually import transactions. You can do this by contacting your bank and requesting a CSV file of your bank transactions, and then following the steps below:
- Go to the Gear icon and choose Import transactions.
- Select Import older transactions beside the account you want to add transactions to.
- Select Browse and find the file you downloaded from your bank. It's usually in your Downloads folder.
- Select the file and select Open to start the import.
- Review the column headers and data. Make sure the Date, Description, and Amount columns of the CSV match the columns and order in QuickBooks.
- Select Continue.
Moreover, you can contact our support team by following the steps below:
- Go to Help (?) and click Contact Us.
- Give a brief description in the box, then select Continue.
- Choose Have us call you.
- Fill in the necessary details.
- Select Get a call.
Additionally, you can refer to this article about categorising your transactions to ensure they are allocated correctly in your Schedule C: Categorise transactions in QuickBooks Self-Employed.
Please let us know if you need further assistance with your missing transactions. We are always here to help.
