Hi,
We have a set DD for a new power supply company, however those DD greatly exceeded out usage and after 3 months of pain of reconciling bank we've asked supplier to refund the amount that has been overpaid, which they did.
Now:
- I've created a supplier credit with the refunded sum (which displays with negative value in our QBO)
- I've added bank deposit with the sum they refunded
But I cannot complete the step 3. for adding expense/cheque. I've gone as far as selecting the vendor and accounts but when I try to + Add to Expense any of the bills or credits on the right hand side, a message pops up saying "You cannot add a credit for a supplier without any open bills".
What am I doing wrong here?
Thanks in advance!
Marta
