Hello there. I appreciate you for trying to fix the issue. I understand that you want concern as soon as possible. Allow me to share an update with you.
As I check on the database, I don't see any open investigation about not being able to search for transactions in QuickBooks Online.
Since clearing the cache didn't work, I recommend contacting our Customer Support team to investigate further why you're experiencing this issue. Here's how:
- Log in to your QBO account.
- Click on Help (?).
- Go to QB Assistant, and enter your concern.
- Click on Contact Us to connect with a live support agent.
- Select a way to connect with us:
- Start a chat with a support specialist. Live chat all day, M-F.
- Call us. M-F, 8:00 AM to 10:00 PM, and S-S, 8:00 AM to 6:00 PM.
On the other hand, you can use another supported browser as an alternative.
Lastly, I'm adding this article to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online.
Let me know if you have other concerns or questions about home page errors. I'll always be around to help. I hope you enjoy your weekend
