Yes. You're quite right. I'm on a 'simple start' plan. I've paid no attention to this. I'm a sole trader and I have simple requirements. Although I thought I was on an annual subscription I am in fact on a monthly one, but I see that if I change to annual billing you are in any case wanting to charge me the same amount (no discount).
I don't wish to double the amount I'm paying (by upgrading) just because you can't make a very very simple change to your system. From my perspective I'm already a paying customer. I don't need additional functionality.
Let me know what you're able to do??
