Mark_R
Moderator

Transactions

Hi there, @millerlandscapingandlawncare.

 

Let's perform some troubleshooting steps so the invoices will not be sent multiple times.

 

There are times that the browser you're using had a data issue, thus causing QuickBooks to act weirdly. To verify, let's log in to your QuickBooks Online (QBO) account using a private browser. To do so, press this shortcut key on your keyboard:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

 

Once logged in, go back to the My Team window again to double-check. If this works, you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I suggest switching to a different one.

 

Just in case you want to view all your sales transactions in QBO, you can check out this article for more guidance: View sales transactions in QuickBooks Online.

 

Come back to this post if you have other concerns or follow-up questions on managing invoices. I'll be around to provide further assistance.