Hi Everyone,
Please be aware of an issue which started at approximately 10am 06/04/2023 where invoices/ transactions which are sent from QuickBooks are not being received to clients emails.
We have raised this as high priority to our engineering teams who are currently working to resolve this.
If you need to urgently send invoices/ transactions to customers you can do so by following these steps:
- Select the invoice and go to View/ Edit
- Go to the bottom of the invoice and select Print/ Preview
- Select Download
- Then send the download via your email
We apologise for any inconvenience this issue may cause and are tracking contacts on Investigation Number: 86148. If you would like to be signed up for email updates please comment on this community thread (please do not include personal information in your comment as this is a public forum).
