Mich_S
QuickBooks Team

Transactions

We appreciate you notifying us about your similar experience when running QuickBooks Online, @dpierce21

 

I'll share some updates on this and guide you to the right support who can help. 

 

I've tried using QuickBooks Online, and everything seems to work fine. As of now, I'm not seeing any updates on QBO not loading properly.

 

Based on your scenario, I recommend contacting our Customer Support team. This allows them to take a look at this more thoroughly and assist further. Here's how:

 

  1. Log in to your QBO account.
  2. Click on Help (?).
  3. Go to QB Assistant, and enter your concern.
  4. Click on Contact Us to connect with a live support agent.
  5. Select a way to connect with us:
  • Start a chat with a support specialist. Live chat all day, M-F.
  • Call us. M-F, 8:00 AM to 10:00 PM, and S-S, 8:00 AM to 6:00 PM.

 

For future reference, feel free to browse the QBO Help webpage. This contains useful articles and video tutorials depending on your concerns and preferences.

 

Please let us know if you have other concerns with QBO. We'll make sure to respond as soon as we can. Keep safe always.