Hi Paul, as I recall, the files I uploaded that were my bespoke templates were created in MS Word, so I guess docx sounds like the right kind of format for what you refer to. Thing is, I'd Love to be able to re-upload a template, that way I could upload a new statement template while I'm at it (which as the majority of my customers pay up quickly, I've never needed until a few months ago), but unfortunately, the powers that be at QBO seem to have removed the ability to upload your own template any more.
If, like me and many others, probably yourself included, you had done so prior to some date back in the previous year or two (No idea exactly when it was removed, they never advertised the fact), then you can keep using it or them, but if you want to upload a new template or if you want to change something on your existing bespoke template, you can no longer do so, or such is my understanding of the current situation anyway. Do you still have access to the ability to upload a new template @paul72 ?
