@Ashleigh1Thanks. So you really believe its been fixed then? how would Helpline staff be able to 'check' if our invoices are "still blocked" . Very few Helpline staff seem to be aware of the issue. We are struggling our selves to find out which ones have made it through to our own customers and which ones haven't. Are you saying this issue has ben found to be account specific? Have all Helpline staff now been brought up to speed? Please provide more information to give us an understanding of exactly how QB have attained a fix for this issue ? We have IT experts on the thread and I am sure they'd be able to fully understand the solution you have come up with
