@DebSheenDthe issue has been ongoing since February. I don't really care how its done or how I "experience" it but as an agent for QBO I need this fixing - the product is not working. Please can you send me a step by step guide for your "step 3" solution and offer I.T. support for all your small business customers so that your customers can all implement the step 3 solution . as shown on here https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-customers/3-solutions-customer.... That's assuming you are going to continue to insist on us sending customer invoices using the intuit email address - and lets face it, its the intuit email address that is causing the issue. QBO seem unable to get other servers to permanently recognise your email address as safe - so you are continually getting blocked at server level. We cannot go on like this.
