tangonovemberbravo
Level 3

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Why has this not been fixed?!?!?

 

This has been a chronic issue for several months with countless promises that the technical team is working on a fix. Every few weeks we receive an update with a new promise, the last was:

 

"The next update regarding the issue 'QBO UK - Customer’s invoice blocked, bounces back or getting rejected when being sent.' has been scheduled for 9/12/2022. Alternatively you will be updated sooner if new information arises, a resolution if found or a fix is deployed in product."

 

It's now the end of September and there is been no update, no communication, nothing. This lack of customer support is shameful.