Hi there, @Dadam0.
Thanks for joining this thread. I'm here to provide some updates regarding this invoice delivery issue in QuickBooks Online (QBO).
Upon checking our database, the investigation (INV-71760) is still ongoing. I assure you that our Engineering Team is looking into it and is working to implement a permanent solution that can resolve this issue. Please know that this issue is a high priority for us and that it will remain until it's fully resolved. We'll be sending you an email update once it's fixed.
To get you in the loop on the latest updates on the issue, I encourage you to contact our Customer Care Team if you haven't already. This way, you'll be added to the list of affected users and will be notified via email once it's fixed.
In the meantime, I suggest following the workarounds shared by emmamiller6 in this thread.
In addition to this, you'll want to personalise the appearance by adding specific info to your sales forms in QBO. Check out this article for more information: Customise invoices, quotes, and sales receipts in QuickBooks Online.
I appreciate your continued patience while we're working on a permanent solution. Please know I'm only a post away if you have any other QuickBooks-related questions. Keep safe!
