@User since 2008
I am not an employee of QB but I figured I would help them out. I took the liberty of copying and pasting the approved message from their internal "handbook of answers"... I believe this one comes out of page 182 sec. 2 paragraph 3....
"Hi everyone on this thread, we appreciate this has been going on a long time and is causing a lot of frustration for our customers, however we're currently implementing measures to fix this issue. Please know that this is a high priority for us and will continue to be a focus and priority until fully resolved.
Our team is aware of the matter and is in the process of implementing a fix that will solve this issue."
I politely asked a simple question and have yet to receive an answer. I feel for you guys with larger companies. I have to do this "workaround" for a handful of customers, and it is a major pain. I cannot imagine if I had hundreds or thousands of invoices monthly.
I guess we will just have to keep dealing with this for another year. Intuit is more focused on cleaning up the mess they created with Turbo Tax Re: the emergency 401k early withdrawal option from 2 years ago. Go read that post, it's a biggie. Lots of IRS penalties were billed to their users because of issues with the software when opting for the 3 year spread of liability.
