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Transaction categories changed
I am finding it really hard to trust Quickbooks self employed. For some reason it decided to reallocate almost all of my transactions as personal income. When I contacted support they just told me to change them all back again. I have spent hours reconciling my transactions with my bank statements to ensure they are all in the correct category, whilst doing this I noticed that some transactions were also duplicated and needed to be excluded, which I have also done. How do I know that Quickbooks self employed won't do this again!? It's ridiculous to pay for accounting software that you have to check yourself to ensure it is doing what you pay it to do. I have spent far too much time setting up and then correcting Qb self employed to get rid of it now but it's really not the service I was expecting :(
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