Hello, userlocktris.
I'd like to redirect you to our specialist, so this gets addressed securely. One of our support will need to check your account and perform additional troubleshooting to determine the cause of the issue. Here's how:
- Go to Help and select Contact Us.
- Enter your concern. Then, Hit Let's talk.
- Choose a way to connect with us:
- Start messaging
- Get a callback
Please feel free to follow up with me here for all of your QuickBooks needs. The Community has your back whenever you need assistance. Stay safe!
