I'm here to help and ensure you're able to submit CIS returns, helen-fje-hotmai.
Before we start, let me share these reasons below why your return was rejected:
- CIS credentials in Account and Settings are incorrect
- All suppliers have the incorrect references and CIS setup
- Your HMRC Government Gateway credentials are incorrect.
You need to make sure all mentioned information above are correct. You can log into the HMRC website to confirm your credentials.
Then, you can contact our QuickBooks Online Support Team. They can unfile the rejected CIS return so you can re-submit it. Here's how to get in touch with them:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- In QB Assistant,enter the topic you need help with. You can also enter questions.
- Select Contact Us to connect with a live support agent.
- Choose a way to connect with us:
- Start a chat with a support expert. Live chat all day, M-F.
- Ask the community to get help from businesses like yours.
- Call us. M-F, 8:00 AM to 10:00 PM and S-S, 8:00 AM to 6:00 PM.
You can also manage submitting via the HMRC website before the cut off date. This is to ensure you wont obtain a late return penalty.
Check out this link for additional information: Filing CIS in QuickBooks Online. It provides instructions and detailed steps.
