benwelch2
Level 1

Recurring invoice query. Online payment option selection from original invoice is not being replicated on the recurring invoice I have set up for the same customer.

I tick the online payment tickbox on first/original invoice, send it to the customer and they pay online method just fine.  When I set up a recurring invoice for the same customer, the recurring invoice screen does not provide the same tickbox option for online payment, therefore I have to assume it is running off the selection made in the first/original invoice.  However, the recurring invoices are being sent out automatically by QB to customers without the online payment option on their recurring invoices.  Why?  And how do I fix this?