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Hi
Well I did as you asked and contacted support and gave them the Investigation no. you generated and they said all they could do was generate a Ticket No. so going nowhere really, here is a copy of the email following my call
Invoice Style : [removed] [ ref:_00Di0Xs0j._5002A1XUeuk:ref ]
Inbox | x |

| 14:06 (1 hour ago) | ![]() ![]() | ||
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Hi Steve,
I was about to get back to you regarding the ticket number. So this is your ticket number regarding your invoice issue. If you need further assistance just give us a call back again.
Kind Regards,
Keith I Intuit Quickbooks Global Customer Care Specialist
Intuit Global
Support: https://help.quickbooks.intuit.com/global
Need help this EOFY visit our EOFY Resource Centre - https://intuit.me/2018EOFY?
ref:_00Di0Xs0j._5002A1XUeuk:ref
I was about to get back to you regarding the ticket number. So this is your ticket number regarding your invoice issue. If you need further assistance just give us a call back again.
Kind Regards,
Keith I Intuit Quickbooks Global Customer Care Specialist
Intuit Global
Support: https://help.quickbooks.intuit.com/global
Need help this EOFY visit our EOFY Resource Centre - https://intuit.me/2018EOFY?
ref:_00Di0Xs0j._5002A1XUeuk:ref
0 Cheers