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I know this hasn't been an easy process for you, pjflorring15.
I'm here to make sure you'll get back your data to your QuickBooks Self-Employed account. Our QuickBooks Support Team can check and have this investigated. I'd recommend contacting them to determine the main cause of this.
Rest assured that our supports are available to help you fix this issue. You can visit this link to reach out to them: Contact QuickBooks Self-Employed Support.
If there's anything else that you need help with getting started with QuickBooks, you can click this page: QuickBooks Self-Employed Overview.
We appreciate your patience on this matter. We'll be working hard to resolve this.
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